Our programs develop both junior and senior level sales associates into top-level performers by developing consultative and strategic sales skills integral into hyper-competitive marketplace.
To learn more about our sales programs you may review our Sales Performance offerings under the robust Deliver programs.
Accellerating profitable growth in this dynamic, hyper-competitive environment requires a workforce that quickly embraces new technologies and rapidly adapts to changing business conditions.
The challenges facing Leadership in the 21st Century include selecting, developing and retaining employees who are committed to learning and professional growth. Building on this growth orientation with seminars, workshops, and other educational services builds the capability, resiliency, innovation and competency to go beyond surviving and actually thriving in this volatile business environment.
To learn more about our leadership programs for teams or individual leaders visit our Leadership Development and Team Development Engage programs.
Learning how to question a customer’s current level of satisfaction is a necessary though insufficient competency. Clearly, winning the business once is not enough. Superior Customer Service requires a focus on what’s important to each customer and to directly satisfy that customer’s need.
Most service professionals already have the knowledge and skills to be polite, responsive and helpful. So “training” is probably not the best description of how we help improve service excellence. Beyond training, we help service professionals explore and learn how to overcome intangible obstacles that keep them from fulfilling their purpose and delivering on the promise of service excellence.
To learn more about how we help customers improve service ratings, visit our Service Excellence Deliver programs.
To learn more about our customer service programs visit our Service Excellence Deliver programs.
To learn more about our assessment programs visit our Alignment and Business Planning Align programs.
Executives that seek to accellerate profitable growth through differentiation strategies, must be aware of the degree to which leaders and other employees are prepared to apply the knowledge, skills, and attitudes required to execute these strategies.
To assist customers in meeting this challenge, Strategic Learning offers the “best practices” in computer and video-based selection tools, highly valued comprehensive assessment simulations, and the latest in Web-enabled competency assessment and performance support.
To learn more about our assessment programs visit our Measurement and Assessment Align programs.
Yes, we have many happy customers across several industries who appreciate how we have helped build their revenues and develop their people.
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Real Success Stories
“Without your helpful insight, I am not sure I would have succeeded in taking advantage of the opportunities available in this difficult market. You went out of your way to help me . . . and your thoughtful coaching directly contributed to adding resources and doubling our expected growth and profit.”
Jared Savitski
Paradise Transit, Inc.“In today’s environment, it is indeed reinforcing, refreshing, and rewarding to receive services that honor their commitments, hold to projections, and partner with the client to meet the ever changing needs of an organization . . .”
Ted A. Bower, Sr.
Conectiv“They directly contributed to how we transformed aspects of our commodity business that led to doubling of our revenue from targeted accounts.”
Ken Blackburn
Arkema, Inc.“Before Strategic Learning coaching, my complete focus on hitting business goals consumed me. Through their coaching, I became more present and helpful to my sales colleagues. Not only was I able to grow my business portfolio sales by double digits in a market downturn, but I became more continuously insightful regarding other’s emotional needs, including those outside of work.”
Raleigh Ormerod
Rain Bird Corporation“We originally purchased their negotiating workshop to strengthen the skills of those employees involved in outside sales, which it definitely has . . . Participants rank it among the best workshops we’ve provided at ECS.”
Frank Hoffman
ECS, Inc.“Strategic Learning’s design of performance enhancement system engaged employees in a continuous learning process that improved Penn National Insurance with a long term return on investment . . . provided concrete evidence of employee performance improvement.”
Ralph Scheffey
Penn National Insurance