Profound insights for corporate development and sales growth
The challenges facing every business are distinct and numerous, Strategic Learning’s systematic performance improvement process serves as a roadmap to managing these challenges, while developing the capability and competency needed to achieve “sustainable” growth.
The scalability of our process enables you to select from a range of solutions geared to the unique requirements of your business. There are five interdependent steps in Strategic Learning’s process. Each step is designed to inform and refine subsequent steps.
The first step in the process is Alignment and Assessment and serves to clarify a sponsor’s perspective on the current situation and identify targeted results. Often, targeted results require engagement and alignment across several functions of the organization.
Occasionally, a comprehensive competency assessment is called for to gauge workforce ability against strategic objectives. Whether a formal study or a less formal review, this first step creates a clear analysis of current versus desired performance, identification of critical success factors, and options for closing the gap and measuring results.
The second step in the process Competency Development, engages the work force in acquiring the knowledge, skills and attitudes (KSAs) that equip them to achieve critical business goals. This prescriptive approach insures that the “right people” receive the “right training” at the “right time”. It includes applying the most effective and efficient method for delivering the training such as web cast, blended learning, skill practice sessions, small group, and one-to-one coaching.
Next in the process is the implimentation of sought after Tools and Processes to support change and adoption of KSAs. Many businesses have existing tools and processes. Some require minor modification to accommodate new competency driven activities, while others may have “outlived” their usefulness and actually serve as barriers to high performance.
Next is Coaching and Application. While developing individual performers and even teams makes a difference, it is clear that the impact of learning is amplified when “the leader” interprets the sponsors mission, and goals and provides feedback, recogniton and resourcess in ways that are relevant to each person being coached.
Strategic Learning provides coaching development and ongoing support as one element of our integrated performance improvement approach. And we help internal coaches amplify the gains they have achieved through providing skill application reveiws and development tools.
Finally, Measurement and Feedback, includes an analysis of results with recommendations for sustaining the performance improvement and suggestions for future performance improvement initiatives.
We use powerful tools
Real Success Stories
Hundreds of happy customers
They directly contributed to how we transformed aspects of our commodity business that led to doubling of our revenue from targeted accounts.
Ken Blackburn
Arkema, Inc.
Without your helpful insight, I am not sure I would have succeeded in taking advantage of the opportunities available in this difficult market. You went out of your way to help me . . . and your thoughtful coaching directly contributed to adding resources and doubling our expected growth and profit.
Jared Savitski
Paradise Transit, Inc.
Strategic Learning’s design of performance enhancement system engaged employees in a continuous learning process that improved Penn National Insurance with a long term return on investment . . . provided concrete evidence of employee performance improvement.
Ralph Scheffey
Penn National Insurance
We originally purchased their negotiating workshop to strengthen the skills of those employees involved in outside sales, which it definitely has . . . Participants rank it among the best workshops we’ve provided at ECS.
Frank Hoffman
ECS, Inc.
In today’s environment, it is indeed reinforcing, refreshing, and rewarding to receive services that honor their commitments, hold to projections, and partner with the client to meet the ever changing needs of an organization . . .
Ted A. Bower, Sr.
Conectiv
Before Strategic Learning coaching, my complete focus on hitting business goals consumed me. Through their coaching, I became more present and helpful to my sales colleagues. Not only was I able to grow my business portfolio sales by double digits in a market downturn, but I became more continuously insightful regarding other’s emotional needs, including those outside of work.
Raleigh Ormerod
Rain Bird Corporation
Leader’s Insight Blog Excerpts
Look Through the Crashing Wave to Come Out On Top
What if you could identify up front which elements of a potential business disaster could also provide the very source of protection against it? Overcoming a setback is very difficult and can take a long time. Unexpected adverse events can and do occur, and not often at the most convenient time. Yet, there is a […]
Relay a Stunning Brand Reputation Through Your Network
What if your customer service delivery was so outstanding that your customers became ardent ambassadors and promoters? Your company is innovating to remain relevant in the market, but your direct customers have their own set of similar concerns. Their sense of timing, urgency, and rollout criteria may appear to differ from yours. Effective and efficient exchange […]
Come Together Over Exceeding Human Expectations
What if you had a team renowned for delivering business results with an unrivaled team spirit? A smart business is organized with clearly defined roles and with somewhat of a hierarchy so accountabilities can be clear. You need to have a formal planning and review system with specific, measurable, achievable, relevant, and time bound goals. […]
Measure Not Only Your Words, but How You Deliver Them
What if you were able to deliver news that spurred positive forward action, regardless of whether it contained favorable or unfavorable content? Businesses prosper when interpersonal communication is clear and intentional, but often the style in which we communicate with each other seems to be taken for granted. News tends to be shared in a […]
Program Blog Posts
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Real Success Stories
“Without your helpful insight, I am not sure I would have succeeded in taking advantage of the opportunities available in this difficult market. You went out of your way to help me . . . and your thoughtful coaching directly contributed to adding resources and doubling our expected growth and profit.”
Jared Savitski
Paradise Transit, Inc.“Strategic Learning’s design of performance enhancement system engaged employees in a continuous learning process that improved Penn National Insurance with a long term return on investment . . . provided concrete evidence of employee performance improvement.”
Ralph Scheffey
Penn National Insurance“They directly contributed to how we transformed aspects of our commodity business that led to doubling of our revenue from targeted accounts.”
Ken Blackburn
Arkema, Inc.“Before Strategic Learning coaching, my complete focus on hitting business goals consumed me. Through their coaching, I became more present and helpful to my sales colleagues. Not only was I able to grow my business portfolio sales by double digits in a market downturn, but I became more continuously insightful regarding other’s emotional needs, including those outside of work.”
Raleigh Ormerod
Rain Bird Corporation“We originally purchased their negotiating workshop to strengthen the skills of those employees involved in outside sales, which it definitely has . . . Participants rank it among the best workshops we’ve provided at ECS.”
Frank Hoffman
ECS, Inc.“In today’s environment, it is indeed reinforcing, refreshing, and rewarding to receive services that honor their commitments, hold to projections, and partner with the client to meet the ever changing needs of an organization . . .”
Ted A. Bower, Sr.
Conectiv